Managed Service Provider (MSP) + Helpdesk

Seattle businesses have the option of using Sorted Solution’s Managed Service Provider (MSP) services. Our consultants can help you identify your specific needs and work with you to find the best solution. Retainer-based service accounts are a cost-effective way to provide on-site or remote services.

Our clients have the option to pay a flat monthly retainer based on how many servers and workstations they use for their business. This shows that we are confident in our knowledge and can properly allocate our resources so that we spend time with clients on a regular basis. We will not wait for your cashflow to dictate when it is possible to help you.

Sorted Solution offers consulting services that are tailored to meet your unique business needs. Talented professionals deliver our services to you. We don’t participate in dealer incentives or affiliate programs. This allows us to guarantee that you receive the best possible consulting solutions.

Managed IT Services can give organizations an edge over their competitors who don’t use the same service. There are many benefits to using a managed IT service.

Managed Service Providers are able to assert systems and perform essential upgrades to ensure that systems run smoothly.

Although managed IT solutions can seem expensive, they actually help you save money when you have serious IT problems.

If your technology doesn’t work, your workers won’t be able to do their jobs. Small businesses still need dedicated IT workers. Sometimes, however, this may not be the best option. Contemplating outsourcing your IT jobs? These are the essential facts about managed IT services provided by MSPs in Seattle, Bellevue and Kirkland.

An MSP is less expensive than working full-time as an IT professional from a financial perspective. We can deliver within your budget with our flat-rate monthly service plans.

We are not just a help desk. We are also technology consultants who provide expertise in cloud migration, storage, networking, and cybersecurity. We also provide quoting for a variety of software licensing requirements with partners such as Microsoft, which provides Office Productivity software and cloud services using Microsoft M365. Our hardware technology partners include DELL, HP and Apple.

Managed IT Services Seattle, Sorted Solution can customize your plans to meet your needs. There are many options available for Managed IT Services. These include all-inclusive bundles. Our technical team is available to assist you with any problems you may have and help you scale up your business for the future.

Managed IT Services allow organizations to outsource their IT operations and initiatives to an expert third party that specializes in IT-related work. These companies are called managed service providers (MSPs) and are responsible for all aspects of the company’s IT. While some IT equipment can be purchased by the client, we assist our client in procuring the equipment. MSPs can provide 24/7 monitoring, reporting and issue resolution, depending on the SLA.

MSPs such as JNS will charge a flat fee to deliver their services for a specified period of time. The SLA outlines exactly which services will be provided and how they will be delivered. These services will also have metrics to measure their success.

Cloud computing has been added to Managed IT Services, which allows for a wider range of services. However, through the adoption of Software-as-a-Service (SaaS) technologies, as well as Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) also moving your business to the cloud makes sense. Managed IT Services (Seattle Bellevue Kirkland, Redmond), can scale up and grow at a faster rate than internal IT operations.

Information technology services and management were on a “break/fix” basis when enterprise computing services began. This meant that computer systems could only be repaired by experts when they failed to work. In order to repair them, a technician was needed. Due to the proliferation in small IT shops who only specialize in small-scale client services, this person or technician could have been the one who installed and/or built the computer system.

Managed IT Services advocated proactive IT Services and IT Support Seattle. They attempted to do all that an IT department would normally do, but also tried to prevent problems from occurring. Automation, improved software capabilities, and the cloud enabled remote monitoring and resolution. This allowed for more efficient processes and consolidation of resources.

With fixed flat rates and bundling services, Agility, Efficiency, Consolidated Resources and Superb Client Satisfaction, we were able to offer better service and attract larger clients.

MSPs employ a wide range of IT expertise to solve problems efficiently. MSPs are not like break/fix providers. They use the most up-to-date software and processes to monitor endpoints and prevent problems from arising.

These services can be offered at flat recurring rates or in tiered levels. This allows for higher automation and management, as well as a greater level of control over the service level agreement. End users and customers only pay for what they use. They can also increase or decrease their tier depending on business demand.

As with other essentials in support of any facility, the end user must pay for these services remotely. This includes remote monitoring and management as well as service desk or help desk solutions. Backup and disaster recovery solutions are also available. Managed IT Services are an operating expense that helps maintain core functionality and not relying on a quick fix. MSPs allow businesses to be more flexible and reliable than they might otherwise be.

Managed IT Services don’t make IT professionals obsolete. However, IT professionals and IT personnel can act as endpoint liaisons that manage the relationship, provide feedback, and analyze the reports provided to them by the MSP. The MSP handles the bulk of the routine work, so the IT professional can be more efficient and have the ability to handle larger, more complicated projects.

Outsourcing Managed IT Services allows businesses to reap the rewards of IT services and all that goes with them at a substantially lower cost. Good MSPs also have a deep understanding of the latest technologies. This allows them to transfer knowledge to customers rather than sending staff to training.

MSPs allow businesses to know exactly how much they will spend on IT Services month after month. They are also able to predict the final amount. Companies can focus on their core business and not worry about IT requirements or issues.

Managed IT Services also offers a better chance for cybersecurity expertise and the ability to successfully implement security policies. MSPs are familiar with PCI compliance standards and can help you steer your company within those regulations and parameters. This type of compliance is required for certain organizations, particularly those in the finance, education and healthcare industries. This requires the experience and expertise that managed service providers can provide. MSPs are able to mitigate risk while ensuring that your IT operations are managed by experts who are up-to-date on all the latest technologies, processes and information.

Finally, having Managed IT Services close to your office is similar to having additional staff without the need for an IT executive or full-time salary. Our Managed IT Services are like having a virtual staff who is always available to solve new problems. We can provide the outstanding IT Services that you need when you are looking for Managed IT Services in your area.

Sorted Solution offers managed IT services that include cloud, enterprise networking, and cybersecurity for businesses in the Greater Seattle, Bellevue and Kirkland areas.

KEY TERMS & DEFINITIONS

Agent: A software program that MSPs use to remotely monitor the status of laptops, desktops and servers.

Break/fix is another way to provide IT services and repairs for clients. This method is time-and-materials. The basic idea is that a client contacts an MSP technician, and you are billed for the hours worked.

Disaster Recovery Services (DR) and Backup: A combination of data protection solutions that work together to protect an organization’s most critical business functions.

Fully managed IT services: Managed IT Services in Seattle, Bellevue Kirkland, Redmond. These services are paired with a Network Operations Center that proactively monitors your systems and ensures security.

Service Desk, Help Desk and Technical Support are IT services that provide technical support to users for their mobile devices, desktops, laptops, and computers.

Infrastructure-as-a-Service (IaaS): an offering that means to virtualize hardware over a cloud computing environment such as Microsoft Azure or Amazon Web Services (AWS).

Internet of Things (IoT), the proliferation of objects or products with software, sensors and connectivity to the Internet, private networks, and the Internet of Things (IoT).

In-house: This is when a company or organisation hires its own IT services talent and pays their salaries, benefits and additional training as well as the infrastructure that they manage.

IT channel: An industry-exclusive marketplace in which VARs and MSPs offer platforms, products, and services to end users through partnerships with software and hardware vendors.

Managed IT Services: These are IT tasks and processes that are performed by a third party organization whose specialty is managing Information technology for businesses.

Managed service provider (MSP: IT professional or IT organization that offers Managed IT Services to businesses.

Mobile device management (MDM), a security platform that monitors, manages and secures employees’ mobile devices (laptops or smartphones, tablets, etc.). . Multiple mobile service providers can deploy devices, as well as multiple mobile operating system options within an organization.

Platform-as-a-Service (PaaS): a virtualized platform within a cloud service such as AWS or Azure that allows users to deploy Internet applications that would otherwise require a complex infrastructure to launch apps.

Remote monitoring and management (RMM), a platform that uses a variety of services and tools to monitor, manage, and deploy solutions for servers and endpoint devices using agent software.

Service-level agreement (SLA), a contract between an MSP/vendor and a client, that specifies what the MSP will do, the time frame in which it will deliver, and the criteria to measure vendor success.

Software-as-a-Service (SaaS): sometimes referred to as “software on demand,” SaaS is a licensing and distribution model that utilizes a subscription basis for access to software that is centrally hosted by its provider and accessed by end users via a client.

Medium-sized and small-sized businesses (SMBs): 200 employees or less is considered small. 200 to 999 employees are medium-sized.

VAR (Value-Added Reseller): An MSP or IT company that adds features or services to a product and then repackages it for a new product.