MSP and Help Desk Services

At Sorted Solution, we specialize in transforming IT challenges into seamless operations that propel your business forward. As your dedicated IT management partner, we focus on providing proactive, comprehensive services that ensure your technology infrastructure not only meets but exceeds your business requirements.

Remote Monitoring and Management

Our advanced remote monitoring and management (RMM) tools are at the heart of our services. Sorted Solution ensures constant oversight of your IT systems, promptly identifying and resolving issues before they disrupt your business. This includes real-time alerts and health checks on all critical components, from servers and workstations to network equipment.

Expert Help Desk Support

Experience unmatched support through our dedicated help desk. Whether you encounter a technical glitch or need assistance with software, Sorted Solution is here to provide quick, effective solutions. Our help desk services are accessible via phone, email, or live chat, connecting you directly with experts who are ready to help.

Proactive Maintenance and Patch Management

We manage all aspects of software updates and maintenance, ensuring your systems are up-to-date and secure. Regular maintenance helps prevent potential security risks and enhances system performance, keeping your operations running smoothly.

Data Backup and Disaster Recovery

Data is a crucial asset that needs protection against unforeseen events. Sorted Solution designs robust backup and disaster recovery strategies tailored to your business needs, ensuring you can quickly recover from data loss or system failures and maintain business continuity.

Comprehensive Security Management

Our security protocols are rigorous. From managing antivirus solutions to conducting full security audits and ensuring compliance, Sorted Solution safeguards your systems against the latest threats and vulnerabilities.

Efficient IT Asset Management

We provide thorough management of your IT assets, which includes tracking, managing, and optimizing the deployment and usage of all IT equipment and software. This service ensures that your IT infrastructure aligns perfectly with your business needs.

Our Pricing Model

Understanding that each business has unique needs, our services are priced based on the number of workstations and servers under management. This model allows for flexibility and scalability, enabling you to adjust as your business grows or as your IT needs change.

Why Partner with Sorted Solution?

Choosing Sorted Solution means opting for a partner who is committed to placing your IT troubles firmly in the past. Our approach is not just about managing technology—it’s about ensuring your business thrives through enhanced operational efficiency, reduced costs, and minimized downtime.

With Sorted Solution, you gain:

  • Reliability: We monitor and manage your IT environment 24/7, ensuring issues are resolved before they become problems.
  • Cost Efficiency: Our managed services model can reduce your overall IT costs by eliminating the need for extensive in-house IT staff.
  • Peace of Mind: Knowing that your IT operations are in expert hands lets you focus on growing your business.

At Sorted Solution, we believe in providing more than just IT services—we deliver peace of mind, stability, and reliability. Let us take care of your IT so you can take care of business. Contact us today to learn how we can help put your IT concerns behind you and drive your business forward into a successful future.

Ready to take your business technology to the next level?

At Sorted Solution, we specialize in providing comprehensive MSP and IT Consulting services that are designed to streamline your operations and boost your productivity.

Connect with our expert team today by filling out our quick contact form or giving us a call at (206) 316-9990. We’re here to create customized solutions that fit your unique business needs.