Cross-Platform IT Support

At Sorted Solution, we pride ourselves on offering comprehensive IT support across all major operating systems—Windows, Macintosh, and Linux. Unlike many IT and Managed Service Providers (MSPs) who specialize in just one platform, our team is proficient in managing and supporting all three. This unique capability allows us to serve a diverse array of business sectors, including architecture, publishing, media, data science, and software development.

Why Choose a Multi-Platform IT Team?

1. Expertise Across All Environments:
Our team’s expertise across Windows, Macintosh, and Linux is not common in the industry. Most IT companies tend to focus on a single platform, which can lead to gaps in service and support when multi-platform needs arise. At Sorted Solution, our broad knowledge ensures that no matter the environment, your IT infrastructure is in capable hands.

2. Unified Support Experience:
Handling IT issues in a mixed-device environment can be challenging. With our versed team, we deliver a seamless and consistent support experience across all platforms. This means less downtime and more productivity for your employees, regardless of the devices or systems they use.

3. Anticipating Platform-Specific Issues:
Each platform has its own set of strengths and weaknesses. We not only appreciate these differences but also leverage them to your advantage. By understanding the intricacies of each system, we can proactively manage and mitigate risks specific to each operating system, preventing common pitfalls that less versatile providers might miss.

4. Custom Solutions for Diverse Needs:
Our experience supporting users from various industries such as architecture, where precision and robustness are key, or media and publishing, where high-performance and color accuracy are crucial, allows us to tailor solutions that meet the unique demands of each sector. This targeted approach ensures that all technical needs are met with precision and expertise.

5. Enhanced Problem Solving:
With a team well-versed in multiple platforms, we can draw upon a broader range of tools and strategies to solve problems more efficiently. This cross-platform familiarity means we can often find more innovative and effective solutions to IT challenges, translating to better outcomes for your business.

The Pitfalls of Single-Platform IT Providers

  • Many IT companies and MSPs focus predominantly on one platform, which can lead to several issues:
  • Limited Knowledge Base: They may not be equipped to handle issues that arise from interactions between different operating systems, leading to longer resolution times.
  • Biased Recommendations: Such providers might push solutions that are not the best fit for a client’s mixed-device environment.
  • Fragmented IT Services: Businesses often have to hire additional services for other platforms, complicating their IT management and increasing costs.

Here at Sorted Solution, we eliminate these issues by offering expert, integrated support for Windows, Macintosh, and Linux platforms. Our team’s ability to navigate and manage a well-maintained multi-platform ecosystem not only sets us apart from the competition but also provides our clients with a significant advantage in operational efficiency and system reliability.

Experience the difference with Sorted Solution—where comprehensive expertise meets unmatched support for all your IT needs.

IT Support for Workstations & Servers

Ready to take your business technology to the next level?

At Sorted Solution, we specialize in providing comprehensive MSP and IT Consulting services that are designed to streamline your operations and boost your productivity.

Connect with our expert team today by filling out our quick contact form or giving us a call at (206) 316-9990. We’re here to create customized solutions that fit your unique business needs.